Our Model of Care
A Proven Approach to Safe, Inclusive Supported Living
At Kenwood, we specialise in supported living for adults with autism, learning disabilities, and mental health needs. We co-produce personalised support pathways that empower independence, reduce risk, and promote dignity. Our model is built for outcomes, not just activity.
Our care cycle
Co-Produced Planning & Support
Our four-stage care cycle ensures every individual is involved, understood, and empowered. This starts from first contact and continues through to long-term review.
Assessment
We take time to understand the person’s health, history, needs, risks, and aspirations. We involve professionals and families where appropriate.
Planning
We co-create a support plan that reflects the person’s voice, aligns with care assessments, and builds toward both short and long-term goals.
Delivery
Support is delivered consistently by trained staff who adapt to evolving needs while promoting choice, independence, and safety.
Review & Progress
We regularly review goals and outcomes with the individual and their support network. We adjust plans to reflect new priorities.
Supporting Daily Life & Building Confidence
Daily Support that Builds Confidence & Capability
Our team supports everyday tasks in ways that promote dignity, confidence, and practical skill building. We help each person take control of their life, one step at a time.
Promoting Choice
We encourage people to make meaningful decisions, from daily routines to social and lifestyle preferences.
Supporting Daily Living
Respectful help with personal care, meal prep, appointments, and home tasks, always led by the person’s goals.
Building Life Skills
We help develop everyday skills like budgeting, cooking, cleaning, travel training, and confidence using public transport.
Enabling Community Access
We support volunteering, education, cultural activities, and community involvement that align with the person’s interests.
Flexible, Evolving Plans
Support is regularly reviewed and adjusted based on needs, progress, and changing aspirations.
Outcomes that Matter
We measure our success through independence, confidence, community connection, and personal growth.
Safeguarding & Wellbeing
We embed safeguarding into every aspect of our organisation. This includes safer recruitment and training, audits, risk reviews, and escalation procedures. Every staff member understands their duty to protect and empower the people we support.
Robust Safeguarding Systems
We maintain clear policies and procedures, including DBS checks, whistleblowing routes, incident recording, and CQC-aligned audits. Concerns are always acted on.
Training & Culture
Safeguarding is part of our team culture — every staff member is trained to recognise abuse, raise concerns, and promote dignity and protection for all.
Connected, Included, and Valued in the Community
We support people to stay socially connected and involved in the world around them, not just as care recipients, but as neighbours, volunteers, learners, and community members. From travel training to faith groups, our work reduces isolation and strengthens identity.
Meaningful Social Inclusion
We support individuals to stay socially connected, from daily interactions with neighbours to exploring groups that reflect their interests and identities.
Encouraging Local Engagement
We help people access volunteering, learning, and cultural opportunities that build confidence and reinforce a sense of belonging.
Outcomes That Matter to People and Commissioners
Our work is measured not just by activity, but by meaningful outcomes that improve lives, support independence, and meet regulatory expectations.
Measured Progress Toward Goals
We track individual goals across domains like life skills, health, confidence, and social participation, with clear review cycles.
Improved Independence
Our support enables people to move from high-dependency to more autonomous living where safe and appropriate.
Increased Community Participation
We help reduce isolation and build social inclusion through volunteering, cultural engagement, and friendships.
Reduced Risk & Hospitalisation
Through early intervention and preventative care, we reduce the likelihood of escalation, incidents, and avoidable admissions.
Improved Health & Wellbeing
We support physical and mental health through medication prompts, appointments, wellbeing routines, and emotional support.
Positive Multi-Agency Feedback
We collaborate with social workers, NHS teams, and housing partners. We receive strong feedback on outcomes and coordination.
High Quality Assurance Ratings
Internal audits, spot checks, and commissioner reviews help us stay compliant, safe, and continuously improving.
Stronger Relationships & Social Bonds
We see improved family ties, friendships, and trust between people and their support teams.
Feedback-Driven Continuous Improvement
We listen to service users, families, and professionals to improve how we support, communicate, and deliver care.